Important Notice:
1. Anti-Fraud Tips
September 29, 2020
Everbright Sun Hung Kai ("EBSHK") has recently discovered a fraudulent website at https://everbright-sun-hung-kai-ebshk-direct.business.site/, which promotes online trading services of EBSHK Direct, EBSHK’s sub-brand.
EBSHK hereby clarifies that it does not own or operate the above fraudulent website, whose existence has been reported to the SFC. EBSHK is absolutely unrelated to the website.
We would like to alert you to this fraudulent practice to help you avoid scams. If you have any questions, please call our Customer Service Hotline on +852 2822 5001 (Hong Kong) or +86 40011 95525 (Mainland), or EBSHK’s Anti-Fraud Helpline on +852 3920 2980.
2. Due to postal limitation in some countries, customers may encounter delay or failure to receive overseas physical statements. We strongly encourage a change to your preferred statement delivery method to e-statement through www.ebshkfg.com/gogreen. Alternatively, you may activate or login to your trading account via our website to view your e-statements or request to switch to e-statements. For more details, please call our Customer Service Hotline.
3. As announced by HKEX, enhancements on the Volatility Control Mechanism (“VCM”) in the Hong Kong securities market will be implemented with effect from May 11, 2020, and VCM stock coverage will be expanded to include constituent stocks of All Hang Seng Composite LargeCap Index, the Hang Seng Composite MidCap Index and the Hang Seng Composite Small Cap Index. For more information, please visit HKEX’s website. You can also contact your Wealth Manager or call our Customer Service Hotline for enquiries.
4. Due to the recent circumstances, in case there is any uncertainties causing early closing or delay in opening of wealth management centers, no further notification would be announced.
5. In view of the novel corona-virus risk and the safety of our customers, the Customer Settlement Counter located on 21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay and the Wealth Management Centers in Mongkok and Sheung Wan will suspend their services with effect from Dec 07, 2020 (Monday). Everbright Sun Hung Kai will continue to monitor the situation closely and details on the resumption of services will be announced in due course. For enquiries and assistance in investment services, kindly contact your Wealth Manager or call our Customer Service Hotline.