Important Notice:

1. Fraud Alert: Click here to find out more
2. Due to postal limitation in some countries, customers may encounter delay or failure to receive overseas physical statements. We strongly encourage a change to your preferred statement delivery method to e-statement through www.ebshkfg.com/gogreen. Alternatively, you may activate or login to your trading account via our website to view your e-statements or request to switch to e-statements. For more details, please call our Customer Service Hotline.

Data Transfer Notice

IMPORTANT: Please note that the Internet or other electronic media (including, without limitation, this Website (as defined in the EBSHK Private Disclaimers & Terms of Use), electronic devices, services of third party telecom service providers such as mobile phones or other handheld trading devices or interactive voice response systems) is/are inherently unreliable medium/media of communication and that such unreliability is beyond the control of members of the Group (as defined in the EBSHK Private Disclaimers & Terms of Use"). In addition to other consequences (please refer to paragraph 3.2 of the EBSHK Private Disclaimers & Terms of Use"), such unreliability may cause loss, or loss of confidentiality, or unauthorized access to or use, of your personal information if you disclose or transfer your personal information on or via the Internet or other electronic media and in particular, this Website does not use encryption when transmitting your personal information. No member of the Group shall be responsible for any loss, damage, cost, expenses, claim or liability of whatsoever nature, directly or indirectly, arising out of or in connection with such unreliability or the public nature of the Internet or other electronic media or any other cause beyond the control of members of the Group (including, without limitation, a breakdown or failure of transmission of communication facilities), even if any relevant notice may have been given to any member of the Group. If you do not want to submit your personal data electronically, you may send your personal data to EBSHK Private, 19/F, Lee Garden Five, 18 Hysan Avenue, Causeway Bay, Hong Kong or such other address as we may subsequently notify from time to time. 
(If there is any inconsistency or conflict between the English and Chinese versions of the above, the English version shall prevail.)

19/F, Lee Garden Five,
18 Hysan Avenue,
Causeway Bay, Hong Kong

Email:  enquiry@ebshkprivate.com (for enquiry)
  complaintofficer@ebshk.com (for complaint)
Tel: +852 3920 8020
Fax: +852 3920 8000